I get lots of questions from my readers (many of these are addressed in the book Make Money Cleaning Offices) but let me address a few of them here- One of my readers asks: I have a few questions. Each office has an alarm and key. 1. How do you organize everything so that you have all the codes at hand for the offices? 2. Do you just write them down in a binder and carry it with you all the time? 3. When you have employees that do the work for you, do you only ever have one c

Newsletter Subscriber 'C' asks: I am so grateful for all the information; it encourages me to eradicate fear. Sometimes when I give a bid, and it didn't go through I take it too hard. How do you get through situations like this? My answer: First of all, in order to succeed in your cleaning business, you need to believe in the value of your service. Can you possibly convince your prospective client of this if you don't believe in it yourself? Keep these thoughts in mind- Real

Your intentions (to succeed) are a powerful tool as you start your commercial office cleaning business. Imagine that you're an professional athlete, trained and ready to compete. See yourself crouched in position at the starting line with all the other competitors. All your senses are alert, listening for the crack of the starting gun. In the final pre-event moment, what is going through your mind? Are you saying to yourself, "I think, with a little luck, and if the wind is r